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Our Services.

We are a strategic ally of your sales, collection, finance and treasury departments, with which we are able to fulfill in a timely manner the commitments made with our business partners.

Flexible solutions, we adapt our services to your company's needs.

Customer service

With our technology we can serve your customers in any contact channel.

Massive Banking and Financial Collection

Recovery of credits from preventive delinquencies to late delinquencies.

Rental Infrastructure

CMG's priority is to provide all the services that make it easier for our guests to focus on their operational activities, and we will take care of the rest.

Sales and Telemarketing

We have the necessary infrastructure to place your products and services in the market.



We have specialized personnel in your campaign that will increase the effectiveness of your customer service, including trained telephone advisors, field personnel, systems and administrative personnel, supervisors, managers and directors.

Technology.

We have the experience and state-of-the-art technology to improve your customer service.

We strategically integrate our experience of more than 18 years, with constant innovation in our services and the intelligent use of all our resources to solve our clients' most complex challenges.

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Expert personnel


Our engineers have the experience and skills to provide real time solutions to any need you may have.

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Omnichannel


Our strategy will not only allow you to engage with your customers' favorite media, but you will also be able to follow up and respond to their requests from any channel they require.

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Application development


Our team of multi-platform web and mobile developers are able to detect the specific needs of your campaign to generate customized tools and achieve your goals.


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Infrastructure


Multichannel technology platform, with 1000 work stations installed ready to operate your campaign.

  1. Predictive dialing.
  2. Automatic progressive dialing.
  3. Reminders.
  4. Blasters.

Operational stability.

On a daily basis, we manage thousands of interactions and process millions of data with success and stability.

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Predictive Dialer, IVR (Inconcert).

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100% Call recording.

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SMS.

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WhatsApp.

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Door to door collection with mobile application.

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E-mail.

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Proprietary CRM.

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Chat.

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Chatbots.


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