Focus on your business and we focus on supporting your operation.
What do we do?
We certify the physical existence of the units financed to dealers and/or distributors, providing the credit grantor with immediate information for timely recovery.
Management of the entire collection process from sales up to the application for payment.
Recovery of credits through the judicial process.
CMG provides the most accurate details to clients so that they can make the best decision and reduce risks when granting a loan.
Professional headhunting services to attract and select the best talent, with the shortest waiting time, making the investment efficient to be the best solution in the market.
Tailor-made projects, optimizing resources and always seeking excellence in our services.
Technology.
We have the experience and state-of-the-art technology to improve your customer service.
We strategically integrate our experience of more than 18 years, with constant innovation in our services and the intelligent use of all our resources to solve our clients' most complex challenges.
Expert personnel
Our engineers have the experience and skills to provide real time solutions to any need you may have.
Omnichannel
Our strategy will not only allow you to engage with your customers' favorite media, but you will also be able to follow up and respond to their requests from any channel they require.
Application development
Our team of cross-platform web and mobile developers are able to detect the specific needs of your campaign to generate customized tools and achieve your goals.
Infrastructure
Multichannel technology platform, with 1000 work stations installed ready to operate your campaign.
Operational stability.
On a daily basis, we manage thousands of interactions and process millions of data with success and stability.
Predictive Dialer, IVR (Inconcert).
100% Call recording.
SMS.
WhatsApp.
Home visits with mobile application.
E-mail.
Proprietary CRM.
Chat.
Chatbots.